Any imperfection of the product is to be considered part of the Opera.
We ship worldwide, at cheap prices and in quick times.
Please look at the following table regarging prices and delivering times:
|to Italy||to Europe||to USA and Canada||to Rest of the World|
|Shipping Cost||€ 6.00||€ 15.00||€ 18.00||€ 18.00|
|Max Delivery time||2 workdays*||3 workdays*||3 workdays*||5 workdays*|
*In case the product is immediately available. Any information about different delivery times is written in the product's description.
We actually cannot ship to Russian Federation due to the Embargo.
How to return your item
We love easy returns! We would dream in the future a service where you can receive the package for a bunch of cents, try it, and give it back in case it doesn't fit you. Unfortunately, now the easiest way to return a package is the following:
1) Send us an email to email@example.com
2) We'll reply you on how to proceed. In case the return is due to our mistake, we'll refund you. Otherwise we'll organize a shipment for you (if not, you'll organize it) to return back the item.
Note that most of the custom made Opera Campi products are not eligible to be returned.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item and change it with a different one, you will have to pay the difference. We can apply a 40% discount on the shipping costs to ship the new item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Estimation of delivery times are pretty accurate. Unfortunately, delays can happen due to courier strikes, customs issues or other related things. We'll do our most to deliver the products as soon as possible.