worry-free shipping

We are a small brand and we consider your satisfaction a priority. We want to be sure you are happy with your product and we'll do anything to avoid any issue.

Shipping Costs 

  to Italy to Europe to USA and Canada to Rest of the World
Free Shipping
Over € 100 order total
Over € 150 order total
Over € 250 order total
Over € 250 order total
Shipping Cost € 4.90 € 9.00 € 18.00 € 18.00 to € 54.00 depending on country
Delivery time 2 workdays 3 to 5 workdays 3 to 5 workdays 5 to 7 workdays
Exchanges and returns Free for 14 days, you don't pay anything Free for 14 days, you don't pay anything * In case of Exchange or returns, you pay 35€ + 20% of the value of the products**
In case of Exchange or returns, you pay 35€ + 25% of the value of the products**

 

* If your country is in Europe but it's not part of the European Union, you might be asked to pay duties for returning/exchanging your product.

** The 20% or 25% of the value of the products is due as forfait fee refund of the duties we pay for importing back your order to Italy (despite we usually pay much more). If no duties are paid for any reason, no percentage will be charged to you.

returns and exchanges

How to return

We love easy returns! The easiest way to return a package is the following:

1) Send us an email to casa@operacampi.com describing your issue and order number;

2) We'll reply you on how to proceed, in less than 48 hours.

Return Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Any refund is started 48 hours after we received the product back.

repair and correct service

We help you in solving any issue, correction, damage to the products, even after years from the purchase.

From Europe, to America, to Asia, we partner with the best local tailors if you need to make any correction, without shipping the product back to Italy.

Just write us at casa@operacampi.com and you will have a direct line with our team.

where we have shipped

Our outstanding garments are slowly conquering the world...

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