A.L.D.O.

Shipping Costs 

Please note: 

• If you're outside the European Union and your order exceeds the de minimis threshold, you might pay duties depending on your country. We have plenty of international customers, and our prices are already optimized in order to be affordable worldwide;
• * This maximum cost is intended to cover the return duties to Italy. However, it can be significantly reduced if you ship it yourself: contact us before making the return;
• Products are shipped directly from our laboratories in Parma, Italy;
• We use the following couriers: DHL, FedEx, GLS depending on destination country;
• Exchanges and returns are possible within 14 days from delivery date. In case of exchange the shipment cost is free. In case of return the shipment cost is paid by the customer

Special assistance:

• We have a very low rate of returns and exchanges. We love to help you in sizing, so please write us at casa@operacampi.com if you have any doubt and if you want to reduce the risk of exchange;

• We are a small project, which is why we cannot afford to have dissatisfied customers — and we’ll do everything we can to make you happy. In many cases, return and exchange periods can even be extended for several months. We also often offer free repairs for rare cases of defects. Naturally, we rely on a relationship of good faith with our customers — based on mutual trust, genuine kindness, and understanding of our project.