SIZING FOR Sciarpa
SHIPPING & RETURNS
We ship worldwide, express shipping is always complimentary and included in our product prices.
Opera Campi premium return policy
We have returned a product even one year after the delivery. We love easy returns! The easiest way to return a package is the following:
1) Send us an email to email@example.com
2) We'll reply you on how to proceed. In case the return is due to our mistake, we'll refund you. Otherwise we'll organize a shipment for you (if not, you'll organize it) to return back the item.
3) The product must be untouched and at the state you have received it, to be eligible for a return.
Note that most of the custom made Opera Campi products are not eligible to be returned.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item and change it with a different one, you will have to pay the difference. We can apply a 40% discount on the shipping costs to ship the new item.
Estimation of delivery times are pretty accurate. Unfortunately, delays can happen due to courier strikes, customs issues or other related things. We'll do our most to deliver the products as soon as possible.
The most traditional Hemp Fabric. Every month we choose the freshest and most premium hemp plants and make the best yarns and fabrics from them.
A secret recipe by Opera Campi generates a soft, natural and thing yarn, ready to be dyed with our custom colors.
The final fabric is what we call "La Canapa" (=THE Hemp): extremely durable, antibacterial, thermo-regulating, earth saver (hemp doesn't require much water and no pesticides), it's humidity-proof, becomes buttery-soft over time.